Property

Please notify us immediately upon discovery of any potential loss which may give rise to a claim under the policy and take reasonable measures to mitigate the loss.

IMPORTANT NOTES:
Please do not dispose off any damaged item(s) prior to our inspection and verification.

Download of Claim Form

 

Applicable documents

  • Completed ACE Claim Form
  • Incident / Investigation Report
  • Police Report
  • CCTV footage on the circumstances leading to the incident
  • Photographs showing the damaged item(s) / bodily injuries
  • A copy assessment report from the repairer on the cause and extent of damage if it involves an item
  • A copy of the medical report of Third Party(s) if it involves bodily injuries
  • A copy of the contractual agreement between You and the Third Party(s)
  • Letter of demand from the Third Party(s), Writ of Summons etc

Please note that we reserve the right to request for additional documents from you should the need arise.

To ensure prompt processing of your claim, it is important that you submit a completed claim form with the required documentation to:


Contact Details

ACE Insurance Limited

600 North Bridge Road

#04-02 Parkview Square

Singapore 188778

Phone:
(65) 6398 8000
Fax:
(65) 6298 1055