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Personal Travel Overseas Secondment Liability Property Marine Cargo Workmen's Compensation		Marine Cargo FOR THIS AREA OF CLAIMS, IT IS ESSENTIAL THAT THE PRECAUTIONARY STEPS AS HIGHLIGHTED BELOW ARE TAKEN AT THE ONSET OF THE DISCOVERY OF A POTENTIAL LOSS.   To put the carriers, Port of Authorities and/or other Bailees on Notice, Holding them liable for the loss of or damage as sustained by the cargo To call for a survey immediately by notifying the survey agents as listed in the policy (this applies to overseas ports) and requesting the carrier or other Bailees to attend a joint survey.  For inbound cargo to Singapore, please contact your intermediary or our Claims Department immediately It is essential to clause the delivery note/receipt/order for proper notice if the container is delivered damaged or with seals other than the one explicitly stated in the shipping documents If the loss was not apparent at the point of taking delivery of the goods, written notice must be given to the carriers or other Bailees within 3 days of delivery THE INSURED MUST TAKE REASONABLE MEASURES TO AVERT OR MITIGATE A LOSS AND ACT AS A PRUDENT SELF-INSURED PARTY To ensure prompt processing of your claim, it is important that you submit the following applicable documents to: ACE Insurance Limited 600 North Bridge Road #17-01 Parkview Square Singapore 188778   Tel: (65) 6398 8645/695 Fax: (65) 6293 4058 Email: singapore.claims@ace-ina.com Applicable documents Original Policy(s) & Certificate of Insurance/Bill of Landing or Airway Bill Commercial Invoice/Packing List/Delivery Note or Receipt or Order Correspondence exchanged between the Carriers or other Bailees Cargo Irregularity Report or Cargo Clearance Permit Survey Report (Loading & Discharge, if applicable) Landing Weight Certificate or Weight Note Repair/Replacement Invoice Any other relevant document evidencing the Loss or Damage Please note that we reserve our rights to request additional documents from you should the need arise.

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